**SEPATAKEENTERPRISE (PTY) LTD: Prepared in accordance with the Protection of Personal Information Act (POPIA), No. 4 of 2013.
## 1. Introduction
Welcome to the website of SEPATAKE ENTERPRISE (PTY) LTD ("we", "us", "our"). We operate a farming and agricultural business based in South Africa. We respect your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, store, and safeguard your data when you visit our website or interact with us.
## 2. Who We Are
* **Entity Name: SEPATAKE ENTERPRISE (PTY)
* **Physical Address: 1011 Medingen Village, Bolobedu, Ga-kgapane, 0838
* **Information Officer: Sontaga Simon Sepatake
* **Email Address: info@sepatakeenterprise.co.za
* **Phone Number: 0721041197
## 3. Information We Collect
We may collect and process the following types of personal information:
* **Contact Details:
Name, surname, email address, phone number, and physical or delivery address (e.g., for produce deliveries or orders).
* **Farming/Business Data: If you are a supplier, contractor, or business partner, we may collect company registration details, VAT numbers, and banking details for payment processing.
* **Technical & Usage Data: Your IP address, browser type, and information about how you navigate and use our website.
## 4. How We Collect Data We collect personal information through:
* **Direct Interaction: When you fill out contact forms, place orders for agricultural produce, subscribe to our newsletter, or contact us via email/phone.
* **Automated Technologies: Via cookies and tracking technologies when you browse our website.
* **Contractual Processes: When you enter into a supply, vendor, or employment agreement with us.
## 5. Purpose of Processing
We use your information strictly for the following purposes:
* To process and deliver your orders of agricultural goods or services.
* To respond to your enquiries, feedback, or quote requests.
* To manage our relationship with suppliers, produce buyers, and service providers.
* To comply with statutory legal obligations (such as tax laws and agricultural regulatory reporting).
* To improve our website and customer service experience.
## 6. Disclosure of Personal Information
We do not sell your data. We may share your information with trusted third parties only when necessary:
* Service Providers: Delivery/logistics companies, IT support, and payment gateways.
* Professional Advisers: Accountants, auditors, or legal counsel.
* Legal Authorities: If required by law, court order, or requested by the South African Information Regulator.
## 7. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, or destruction. However, no internet transmission is 100% secure, and you provide information at your own risk.
## 8. Your Rights Under POPIA
In terms of POPIA, you have the right to:
* **Access: Request a copy of the personal information we hold about you.
* **Correction: Request that we update, correct, or delete inaccurate data.
* **Objection: Object to the processing of your data for specific reasons (e.g., direct marketing).
* **Complaints: Lodge a complaint with the South African Information Regulator if you believe your rights have been violated.
## 9. Information Regulator Contact Details
If you wish to escalate a complaint regarding your personal data, you can contact the Information Regulator directly: **Email: POPIAComplaints@inforegulator.org.za / PAIAComplaints@inforegulator.org.za * **Website: https://inforegulator.org.za/
## 10. Updates to This Notice
We reserve the right to update this Privacy Notice at any time to reflect changes in our business practices or legal obligations. The latest version will always be published on our website.